How the Smart Business Framework Helps Owners Grow and Prepare for an Exit
Brie Bolopue Brie Bolopue

How the Smart Business Framework Helps Owners Grow and Prepare for an Exit

When owners say they want growth, they usually mean fewer fires, clearer priorities, and a business that holds together without constant intervention. If an exit is even a distant possibility, those goals are inseparable. The Smart Business Framework helps owners see the business as a whole system across five connected domains, so improvement happens in the right order, with less effort and more durability. It turns “something feels off” into a clear diagnosis, then into decisions that reduce owner dependence, strengthen reporting, and build a business someone else could actually imagine owning.

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The Handoff Problem
Tessa Alves Fortes Tessa Alves Fortes

The Handoff Problem

Most operational frustration is not caused by the work itself. It is caused by the space between the work.

That gap is the handoff. The moment a task changes hands, a decision is needed, or context lives in someone’s head and everyone else is guessing. When handoffs are unclear, work slows down, interruptions spike, and clients feel the wobble.

You do not need complicated processes to fix this. You need a few simple operational rules: one clear owner, a standard handoff template, and a crisp definition of “done.”

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The Numbers That Keep You Out Of Trouble
Rochelle Lierz Rochelle Lierz

The Numbers That Keep You Out Of Trouble

Data alone is just noise. A thousand numbers, all yelling at once.

Money & Metrics is where we quiet the noise and turn information into decision support. Not a finance lecture, not a shame spiral, not a dashboard you update once and abandon. Just a small set of numbers that tell the truth about your business today, and help you make the next call with clarity.

Focused intention is a power move in a loud world. Your focus gives data meaning, and meaning is what makes plans travel from whiteboard to bottom line.

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The Smart Business Framework
Brie Bolopue Brie Bolopue

The Smart Business Framework

Businesses do not break in one place. They strain in one place, compensate in another, and eventually show symptoms wherever the pressure is loudest.

That’s why quick fixes rarely hold. You can improve visibility and still feel operationally messy. You can hire and still bottleneck decisions. The Smart Business Framework is the lens we use to see the whole system at once, pinpoint what’s fragile, and choose the few moves that will actually change how the business runs.

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Role Clarity Is A Growth Strategy
Tessa Alves Fortes Tessa Alves Fortes

Role Clarity Is A Growth Strategy

Most business owners do not wake up hoping to spend their day managing people dynamics. They want good work to happen, their team to feel clear, and to stop being the one holding every thread.

When that is not happening, it is easy to label it a “people problem.” More often, it is a clarity problem. People & Productivity is the part of the business that creates focus without over-engineering. It is structure that makes it easier for humans to do good work together.

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